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Refund & Cancellation Policy

Last updated: 6 November 2026

This is a translation. If the Greek and English versions differ, the Greek version prevails.

Today EyesLocked is free and sells nothing. This policy applies to the subscription once it becomes available.

Who sells

The seller is PR GANG LTD, Company No. 14160969, Registered in England and Wales, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Payment is by card through Stripe. PR GANG LTD is not registered for VAT; no VAT is charged.

Cancelling a subscription

Cancel whenever you like, without writing to us: in the app, Account → Subscription → Manage subscription.
Cancellation takes effect at the end of the period you have paid for. You keep what you bought until then and are not charged again.
Deleting your account also stops the renewal.

14-day right of withdrawal

As a consumer in the EU or the UK you have a 14-day right of withdrawal. The subscription is a digital service: it starts immediately only if you expressly ask for that before paying, by ticking the box.

Even so, for your first subscription purchase we refund the whole amount if you ask within 14 days, without giving a reason and without deducting for the days you used it. Automatic renewals do not give a new right of withdrawal, but you can cancel before the next one.

How to ask for a refund

Write to support@eyeslocked.com from your account email, with the subject “Refund”.
We reply within two working days and confirm that we received your request.
The refund goes back to the same payment method, at the latest 14 days after your request. Your bank may need a few more days to show it.

Wrong or double charge

If you were charged by mistake or twice, write to us: we refund the full amount that should not have been charged.

If we close your account

If we close your account without you having broken the Terms of use, we refund you pro rata for the time you paid for and did not use.